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FAQYour laundry questions, answered.
Prices, load sizes, delivery and booking.
Prices and load sizes
How much does washing and drying cost?
Washing and drying is $25 for a small load, $30 for a standard load, $35 for a large load and $40 for an extra-large load.
How much is folding only?
Folding only is $10 for a small load, $15 for a standard load, $20 for a large load and $25 for an extra-large load.
How much does ironing cost?
Ironing is $4 per item.
Is delivery included in the price?
No. Delivery is a separate $15 fee, and it's available up to 15km.
How do I know which load size I need?
Send Bianca a message describing what you have, such as a basket of towels or a few sets of bedding, and she'll help you pick the right size before you book.
How do I pay?
Message or call Bianca when you book and she'll confirm the payment options with you.
Services
What laundry services do you offer?
Wash, dry and fold, folding only, ironing, bedding and towels, and delivery within 15km.
Can I get my laundry folded only?
Yes. Folding only is a separate service starting from $10 for a small load.
Do you wash bedding and towels?
Yes, bedding and towels are part of the service. For very large or bulky items, message Bianca first so she can confirm the best load size.
Do you do ironing?
Yes. Ironing is $4 per item and can be added to your wash, or booked on its own. Ask when you book.
Do you take regular or large jobs?
Bianca is a local, home-based service. For regular bookings or larger jobs, message her to see if it's a good fit.
Delivery and area
Do you deliver?
Yes, delivery is available up to 15km for a $15 fee.
Do you offer pickup?
Per the price list, delivery only: there's no pickup service. Message Bianca to arrange how your laundry gets to her.
How do I know if you deliver to my suburb?
Send Bianca your suburb and she'll confirm whether it falls within the 15km delivery range.
How long will my laundry take?
Turnaround depends on the size of your load and how many bookings Bianca has on. Ask for a timeframe when you book.
Can I book same day?
It depends on availability. Call or message Bianca as early as you can.
Care and special requests
What if I have delicates or special care instructions?
Tell Bianca when you book and include any care label details so she can handle your items properly.
Can you use fragrance-free or sensitive-skin products?
Mention any sensitivities when you book and Bianca will let you know what she can do.
Do you separate colours and whites?
Let Bianca know how you'd like your laundry sorted when you book, and ask about her usual approach.
What about valuable or very delicate items?
Message Bianca before booking so you can talk through the item and the best option.
Booking and contact
How do I book?
Call 0418 315 640, or use the booking form on the Book Now page to write a text message to Bianca in a few clicks.
Do I need to be home for delivery?
Message Bianca to arrange a delivery time that suits you.
Who will be doing my laundry?
Bianca, a stay-at-home mum who loves doing washing and helping others out. Your laundry is looked after by one local person, not a big factory.